Our Core Values and Guiding Principles
Just as core values and guiding principles define who a person is and how a person behaves, they also define a company. Our experience indicates that our most successful and enduring client relationships occur when there is significant alignment between our values and principles and those of our clients. We also notice that a high degree of mutual trust and respect exists in these relationships, which fosters a spirit of collaboration and results in successful projects. The result is that nearly 100% of our business comes from repeat clients or referrals.
Lourie Consultants' vision is to be a trusted, well-respected provider of geotechnical engineering and geoenvironmental consulting services to selected clients in the governmental, industrial, and private business sectors.
The firm's mission is to provide our clients with quality services that meet or exceed their expectations and satisfy their project needs.
Commitment to Clients and Employees
To realize our vision and fulfill our mission, we are committed to:
Open Lines of Communication
We believe the first step in satisfying client needs is to establish open and effective communication channels. This leads to building and maintaining strong relationships with clients. It also helps us to understand, anticipate, and satisfy client needs.
Proven and Innovative Problem-Solving Skills
Lourie Consultants is actively involved in technical, professional, and civic organizations. This enables our personnel to make contributions to the profession and community, as well as learn a variety of problem-solving skills. In turn, this allows us to bring insights and solutions to our clients to help them solve the challenges that each project can have.
Operating with integrity is fundamental to Lourie Consultants' practice philosophy. We are committed to conducting all aspects of our practice with integrity. This includes internal operations with employees as well as external operations with clients and vendors. To our employees, clients, and vendors, we strive to display honesty, reliability, and respect.
Client Value and Firm Profits
Client-received value is the true measure of the worth of our services. We strive to provide services that clients value, such as mutual workscope development, personalized attention, cost-effective solutions, and extensive client involvement in decision-making processes. In turn, we expect to generate a consistently acceptable and sustainable level of profit. Consistently acceptable and sustainable profits are necessary for the firm's long-term stability, employee compensation and development, and focused growth.
Individual and Professional Rewards and Advancement
A professional service firm's most important asset is its employees -- Lourie Consultants is no exception. Individual and professional rewards and advancement are shared responsibilities. We believe each employee has a personal responsibility for satisfying the firm's clients, continuing to develop personal and professional skills, and contributing to the success of our clients and the firm. The company is responsible for recognizing an individual's accomplishments and providing appropriate rewards and future opportunities to its employees.
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